Privacy Policy

Effective Date: 1 January 2026

This Privacy Policy describes how BayaSoft Private Limited collects, processes, stores, and protects data when you use BayaSense, BayaTrack, and https://www.bayasoft.ai.

1. Applicability

This policy applies to:

Website visitors
Authorized users of BayaSense and BayaTrack
Customer administrators and operators

2. Information Collected

a. Personal & Business Data

Name, business email, phone number
Organization name, role, and access rights

b. Operational & Technical Data

Energy, power quality, equipment, and sensor data (BayaSense)
IT infrastructure metrics, logs, and alerts (BayaTrack)
Device identifiers, IP addresses, timestamps

3. Purpose of Processing

Data is processed for:

Service delivery and analytics
Alerts, reporting, and optimization
Security monitoring and audit
Legal and regulatory compliance

4. Data Protection & Security

Industry-standard technical and organizational safeguards are implemented.
Data may be stored on cloud or on-premise infrastructure as contractually agreed.

5. Data Sharing

Data is not sold. Limited sharing occurs only:

With authorized service providers under NDA
With regulators if legally required
With customer-approved integrations

6. Data Retention

Retained for the contract duration.
Deleted or returned upon termination as agreed.

7. Compliance (India DPDP & GDPR Readiness)

BayaSoft complies with the Digital Personal Data Protection Act, 2023 (India).
For EU customers, BayaSoft follows GDPR principles: lawfulness, purpose limitation, data minimization, and security.
Customers remain Data Controllers; BayaSoft acts as Data Processor.

8. User Rights

Subject to law, users may request access, correction, or deletion of personal data.

9. Cookies

The website uses cookies for analytics and performance. Users may control cookies via browser settings.

10. Policy Updates

Updates will be posted on https://www.bayasoft.ai.

11. Contact

BayaSoft Private Limited
Website: https://www.bayasoft.ai